FAQ
Q: What material are FswStudio reed cases made of?
A: All reed cases are 3D-printed from high-quality PLA plastic - a durable and lightweight material that provides reliable protection for your reeds. The reed holders are made from custom silicone bands, handmade by me, which are flexible and gentle on reeds while holding them securely in place.
Q: Do reed cases collect dust over time?
A: Like any object, reed cases will collect dust over time - but none of the materials used attract dust or static. Both the case and the silicone bands are easy to clean: simply wash them with water and mild soap when needed. Your case will look and perform like new with minimal maintenance.
Q: Can reeds grow mold inside the case?
A: After several years of using these cases myself, I can confidently say - no. The ventilation holes in every case provide consistent airflow, preventing the moisture buildup that causes mold. Proper ventilation is one of the core design principles behind every FswStudio reed case.
Q: How secure do reeds sit in the silicone band slots?
A: After extensive testing and many iterations, I've found the perfect balance of dimensions and flexibility for the silicone bands - they hold both thick and thin reeds securely without any risk of damage. When placing your reed, don't be afraid to apply a little pressure to push it into the slot - the silicone is designed to flex and grip, and you won't damage the reed or the band.
Q: What are the chances of accidentally breaking a reed inside the case?
A: The chances are very small - but never zero, so I always recommend handling your reeds with care. That said, the design of most of my cases includes a tray that keeps reeds elevated and gives them enough space to sit freely inside the case, significantly reducing the risk of accidental damage. Note that the Slim version has a more compact fit by design, so extra care is recommended when putting the reed in and out.
Q: How do FswStudio reed cases perform after years of use?
A: After several years of daily use, testing, and making these cases myself, I haven't noticed any decline in the durability of either the case or the silicone bands - they remain just as flexible and secure as when new. The one thing I do recommend: avoid leaving your case in direct sunlight for extended periods, as prolonged heat exposure may slightly deform the 3D-printed body.
Q: Are custom designs or colors available?
A: Absolutely! I love making something special for each customer. Whether it's a custom color combination, a different number of reed slots, a specific slot type, or even adding your name to the case - I'm happy to discuss any customization. Feel free to contact me directly and we'll figure out the details together.
Q: What is your return and refund policy?
A: I offer a 30-day return policy - if you are not satisfied with your order, you have 30 days from the date of delivery to request a return. To be eligible, items must be in their original condition.
To start a return, contact me at support@fswstudio.com and I'll guide you through the process. For full details visit my Refund Policy page.
Q: How long does shipping take?
A: Orders are processed within 3 business days after payment is received (excluding weekends and holidays). Estimated delivery times are as follows:
- Germany: 2-5 business days
- EU Countries: 3-8 business days
- International: 7-22 business days
For full details visit my Shipping Policy page. If you have any questions feel free to contact me at support@fswstudio.com